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Reviews

Jackson Plumbing, Heating & Cooling strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 256-353-0051.

"All of the guys that came out were extremely professional and courteous and we’d definitely recommend them."

These guys were great! My mom’s hot water heater had a gas leak on the Friday before Christmas and she had family coming in for the weekend. The gas had to be shut off (so no hot water or heat) They were quick to respond and went above and beyond to get everything taken care of in just a few hours! Had they not responded so quickly, it would have likely been Monday or Wednesday before the inspection could have been done so she would’ve been without heat or hot water over Christmas. All of the guys that came out were extremely professional and courteous and we’d definitely recommend them.

Cory D.
      "All of the guys that came out were extremely professional and courteous and we’d definitely recommend them."

      These guys were great! My mom’s hot water heater had a gas leak on the Friday before Christmas and she had family coming in for the weekend. The gas had to be shut off (so no hot water or heat) They were quick to respond and went above and beyond to get everything taken care of in just a few hours! Had they not responded so quickly, it would have likely been Monday or Wednesday before the inspection could have been done so she would’ve been without heat or hot water over Christmas. All of the guys that came out were extremely professional and courteous and we’d definitely recommend them.

      Cory D.
      "Always on time. There when you need them."

      Fast service and awesome employees. they installed my new unit this last year. Been doing great. always on time. there when you need them.

      John G.
      "Job was done quickly and the man that came out gave us options to save money with the digging up of the yard. ALL plumbing issues are going to cost--its just part of being a homeowner."

      We came home from an 8-day trip-- to find our side yard soaked, due to a burst pipe underground. After asking for recommendations, we called Jackson Plumbing, given advice as to what to do until they got there (the next morning) & they diagnosed the issue rather quickly. The only wait was from those needed to approve the work via gas lines & so forth(by other people). The job was done quickly and the man that came out gave us options to save money with the digging up of the yard. ALL plumbing issues are going to cost--its just part of being a homeowner. we felt they were very professional--and today, they're faxing a copy of the bill to DU so we can get our utility bill lowered via wastewater overcharges. Hopefully, we won't need them again any time soon, but should we, we will call them again!

      Connie H.
      "They had a full schedule but were willing to move appointments around to accommodate my issue."

      Called for a possible leak inside my walls, they had a full schedule but were willing to move appointments around to accommodate my issue. The two guys who came out were very professional and not only explained what my issue was (city was working on the water and it was being turned on and off so i heard some noises in my house) but also noticed my pressure relief valve was faulty. Fixed it in less than an hour and everything was good to go. I will definitely use them again thanks!

      Charles Wilson
      "I called at 3:30 PM on a Sunday with a water leak on my side of the meter. Someone was here before 5:00 PM and had my water back on before 6:00 PM."

      I called at 3:30 PM on a Sunday with a water leak on my side of the meter. Someone was here before 5:00 PM and had my water back on before 6:00 PM.Thanks for the great service. I would highly recommend Jackson Plumbing Heating and Cooling based on this experience.

      Kraig Gillespie
      "They actually listened to me without demanding I fix something that was not broken! THANK YOU! They will be the only company I call moving forward!"

      This team is AWESOME. Everyone has been so nice and helpful. After several phone conversations and a detailed inspection our problem was solved. They actually listened to me without demanding I fix something that was not broken! They DID NOT automatically assume I had field lines problems like so many other companies I called.
      I highly recommend this company for septic issues and or plumbing problems. They will be the only company I call moving forward!
      THANK YOU!

      Melina Warren
      "We have had your service plan for years!"

      We always enjoy your quick & professional responses to any plumbing issues we have.

      Harry B.
      "Within less than 25 minutes of calling a technician was here."

      Within less than 25 minutes of calling a technician was here and within 45 minutes of the phone call the repair was complete.

      Debra S.
      "Friendly, professional, and didn't waste time."

      Same-day service was really surprising, the techs were friendly, professional, and didn't waste time. I will continue to use their services and brag about them up, very happy, thank you!

      Mark B.
      "Very pleased with this service call."

      Had AC issues this summer. Enrique came out inspected my system, performed a thorough leak test, and charged the refrigerant to the needed level. Then retested for leaks. The unit is 10 years old. He was knowledgeable, courteous, and efficient. At the end, he summarized what he had done and what to watch for going forward. The cost was very reasonable. Very pleased with this service call.

      Scott O.
      "They were fast and reassured me of what the problem probably was."

      They came right in narrowed the problem down, gave me estimates, then went to work!!! They were fast and reassured me of what the problem probably was.

      Rosemary